Working Hours

Mon - Sat 9.00 - 18.00

Email Support

info@oceangatelogistic.com

Customer Support

+1 (213) 536 9882

Effective Date: January 1, 2025

At Ocean Gate Logistic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or use our logistics services.

Information We Collect

We may collect personal information, including:

  • Full name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Pickup and delivery addresses
  • Shipment details
  • Tracking information
  • Any information you provide through our contact forms or customer support

We may also collect non-personal information such as your IP address, browser type, device information, and website usage statistics to improve our services.

How We Use Your Information

Your information may be used to:

  • Process and manage shipments
  • Provide shipment tracking and delivery updates
  • Respond to inquiries and customer support requests
  • Prepare shipping quotations
  • Improve our website and services
  • Communicate important service updates
  • Comply with legal and regulatory requirements

Information Sharing

Ocean Gate Logistic does not sell, rent, or trade your personal information.

We may share your information only with trusted partners involved in providing our services, including:

  • Shipping carriers
  • Customs authorities
  • Warehousing and logistics partners
  • Payment service providers (where applicable)
  • Government agencies when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While we strive to safeguard your data, no method of online transmission or electronic storage is completely secure.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website performance. You may disable cookies through your browser settings, although some website features may not function properly.

Third-Party Links

Our website may contain links to third-party websites. Ocean Gate Logistic is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal data
  • Withdraw consent where applicable
  • Object to certain processing activities

To exercise these rights, please contact us using the information below.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

Ocean Gate Logistic may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Ocean Gate Logistic
Email: info@oceangatelogistic.com
Phone: +1 (213) 536-9882
Website: www.oceangatelogistic.com